I recently purchased a package and was charged twice. The resort charged me later claiming that the Vacation Store never sent in our Payment. The Vacation Store has not responded nor refunded our money. DO NOT BUY FROM THEM!
We booked a reservation with them in Jan of this year. The deal was too good to be true. Our "package" was for 7 days and 6 nights at a resort in Florida and then we were to receive a "free" 2 night additional vacation to use at a later date. Our package was to cost $369 if we went to a 90 minute time share presentation. Well, our $369 vacation has cost me MUCH more. They have taken $369 from my bank account and additionally took $538 in unauthorized charges. I have been trying in vain to get a refund of charges and inthe process have accumulated $50 in bank fees, and $20 charged to me by someone I had written a check to for which I did not have the funds to cover due to their actions. They won't return your calls or emails and I'm now forced to file complaints with the BBB and the Florida Division of Consumer Services. I'm also contesting the charges with my bank and hopefully will get some of the money I'm out. BEWARE! These people are NOT professional!